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www.nora.com/united-states/en/market-segments/rubber-flooring-benefits/customer-contracts-support
Being the most customer-oriented flooring manufacturer there is – that’s our goal and our promise to you. From the inception and planning stages of your project, to follow up in-services once the floor is installed – you can lean on us through the entire process – and for the life of your floor.
This includes things like added support on bids, on-site support, individualized consultations, and as mentioned, in-service trainings on cleaning and maintenance from our experts in the field. Our team is here to support you before, during, and after your project comes to fruition.
We’ll help you secure bids
Secure bids and navigate the bidding process confidently with nora’s veteran expertise backing you up. We’ll go above and beyond to ensure you’re always informed on the legal side of things, and are up to date on all the particulars necessary.
Tap into decades of knowledge and expertise
Rely on our know-how - built up over decades of first-hand experience. Whether you need a technical consultant, a market segment manager, or an application technician: nora will put together a team with the competencies you need and will also advise you individually on request. Trust in the advice and guidance of our experts - over the entire realization period and through the service life of your floor.
Personal supervision for your construction site
Unexpected problems can arise during construction work -selecting the right construction materials and, above all, ensuring a proper installation will prevent common issues that cause delays and add to costs.
That is why nora provides you and your team support for preliminary floor covering questions and supervises your construction site until completion- and beyond. Benefit from our internationally well-seasoned experts’ decades of know-how, on location at your construction site and in our installation training classes.
Low maintenance costs thanks to economical cleaning
To keep maintenance costs low, nora also offers training on efficient maintenance techniques. In the training courses we are happy to provide you with access to our knowledge and best recommendations in cleaning our rubber floors. In addition to the courses at our training center, we are also happy to support you with individualized training on-site at your property. It is our philosophy that a properly cleaned floor contributes to the lasting value of your facility.